Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@elitemerchwarehouse.com.

For Customers

We accept ALL major credit cards at checkout. Payment will be handled securely via our payment providers.    

We have a detailed explanation of how to properly care for each item you order to maximize its longevity and maintain its quality. Click the link below to look for your specific item. 

Garment Care Instructions 

Email us at support@elitemerchwarehouse.com and we will get back to you within 48 hours. 

For Shop Owners

Zero. All net proceeds from each order and 100% of any tips are paid directly to the shop owner. 

Simply put, NFTs are unique digital tokens that—through a series of computer transactions—give someone ownership of a piece of art, like a video, song, or image. Traditional cryptocurrencies, like Bitcoin, are identical and can be exchanged with each other. NFTs, on the other hand, represent unique pieces of digital art. (Similar to how you could easily convert a $20 bill for two tens, but couldn’t trade a Picasso for a Monet.)  

Our pro team is here to help!

Click here and send us a request to provide a quote for you!  

Returns

Exchanges for different sizes or items are not allowed. Measurements are available on each item. So make sure you pay close attention to the size guide. 

Shipping

We ship from multiple locations, in the USA, Canada and Europe. Your item will be sent from the nearest facility to where you live.

We ship worldwide. Shipping charges will depend on your location and what you are ordering but will be calculated before you check out so you know exactly what charges you are responsible for.

Fulfillment: It takes 2–7 business days to create a product and fulfill an order

Shipping: Shipping time depends on product availability and delivery destination

Estimated shipping to the following countries:

United States of America: 3-6 Business Days

United Kingdom: 2-5 Business Days

Canada: 4-7 Business Days

Europe: 2-6 Business Days 

These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products